Your privacy is our priority. This document clearly explains how indowd collects, stores, uses, and protects your personal information at all times.
Six core pillars that ensure your personal data is always protected on our platform.
Every data transfer between your device and indowd servers is secured with industry-grade 256-bit SSL encryption — the same standard used by leading banking institutions.
Access to users' personal data is restricted to authorized staff only, with audit logs recording every access to ensure full accountability.
Indowd has never and will never sell, rent, or share your personal information with third parties for marketing or commercial purposes without your explicit consent.
Your data is stored in high-security data centers with frequent backup systems, ensuring your information is never lost and always securely accessible.
You have full rights to access, correct, transfer, and request deletion of your personal data — and we will process every request within the stipulated timeframe.
In the event of any security incident involving your data, indowd is committed to notifying affected users within the timeframe required by law.
Welcome to the indowd Privacy Policy. This document explains how indowd ("we", "Platform", "indowd") collects, uses, discloses, and protects your personal information when you use our website at indowd.onl, the indowd mobile app, or any of the services we offer.
We understand that entrusting personal information to any online platform is a significant decision. That is why we have written this policy in clear, plain language — not confusing legal jargon — so you know exactly what happens with your data.
By using the indowd platform, you agree to the data collection and usage practices described in this document. If you have any concerns or questions, our team is ready to assist.
Indowd collects several categories of information depending on how you interact with our platform. Below is a comprehensive summary of the data we collect:
| Data Category | Examples of Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number | KYC verification & age eligibility |
| Contact Information | Email address, phone number | Account communications & support |
| Financial Information | Bank account number, payment method | Deposit & withdrawal processing |
| Usage Data | Betting history, games played, session duration | Service & security improvement |
| Technical Data | IP address, device type, web browser, operating system | Security & fraud detection |
| Location Data | General geographic location based on IP | Geographic regulatory compliance |
The personal information we collect is used for the following purposes, all on a valid legal basis:
Indowd does not sell your personal information. However, there are limited situations where we may need to share your information with certain parties:
We invest seriously in security infrastructure to ensure your data is always protected. The key security measures we implement include:
Indowd uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. The following are the types of cookies we use:
You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the indowd platform.
As an indowd user, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
You may request a copy of all personal data we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete information in your profile.
You may request deletion of your personal data, subject to legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a structured, machine-readable format for portability purposes.
You may request a temporary restriction on the processing of your data under certain circumstances.
To exercise any of the rights above, please contact our privacy team via the support email. We will process each request within 30 calendar days from the date of receipt.
Indowd retains your personal data only for as long as necessary for the purposes stated in this policy, or for as long as required by applicable law. In general:
Once the retention period expires, data is securely deleted or anonymized in accordance with industry-standard procedures.
In the course of its operations, indowd may process or store user data on servers located in various geographical locations. Any such data transfers are carried out with appropriate safeguards, including:
Indowd services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children or minors below the stipulated age limit.
If we discover that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. Parents or guardians who become aware of such a situation are urged to contact us immediately.
Indowd reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. When significant changes occur, we will:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of the platform after any amendments take effect will be considered acceptance of the revised policy.
If you have any questions, concerns, or wish to exercise your privacy rights, please contact our team through the following channels:
We are committed to responding to all privacy-related inquiries within 72 hours on business days, and within 30 days for more complex rights exercise requests.